What happens to my existing Love Points?
They will be automatically transferred over to the new program.
You can now earn points on sale items, Bambo diapers, breast pump rental fees, as well as car seat checks and installation. We've also introduced more redemption levels, including a $50 one! So now you have more ways to earn as well as more opportunities to redeem.
If you love your shopping experience with us, why not share the love? To thank you for spreading the word, we now offer a referral discount. $10 for your friend* and $10 for you* when your friends makes their first purchase with us!
*on a minimum purchase of $50 or more
I think I have more than one account with you, what do I do?
Accounts are created based on unique email addresses. If you think you have more than one account with us (with different email addresses), no problem, just confirm which email address you would like us to assign your account to the next time you visit us at the store or by emailing us at firstname.lastname@example.org
Do I have to give you my email address to participate?
Yes, our rewards program requires a valid email address in order to participate. Don't worry, we don't sell or share your information and the benefits for sharing your email include special bonus LOVE POINTS offers and getting our awesome share-worthy newsletter.
How do I know how many points I have? More importantly,
how do I redeem my LOVE POINTS?
Your points balance can be easily accessed by clicking the Love Points tab at top of our website. Redeeming your points is easy, too! Visit that same tab and choose the reward that you want to redeem. You will be issued a UNIQUE coupon code which can then be used online or in-store!
*Please note: reward redemptions are not reversible. In other words, once a reward is redeemed, we cannot cancel the redemption and put the points back onto your account.
Do LOVE POINTS expire?
No, your points do not expire as long as your account remains active!* Once you redeem a reward, however, the coupon will expire 6 months from the redemption date. You will be notified a few days before your reward is set to expire.
*Accounts that have been inactive for a period of 2 years from the date of the last purchase will be closed and any LOVE POINTS balance on the account will also be cancelled.
The Not-So-Fine Print
i. Purchases made with store credit and gift cards are not eligible for earning LOVE POINTS.
ii. Certain items and fees are not eligible for earning LOVE POINTS. They include: gift cards, shipping and taxes.
iii. Redemption of LOVE POINTS cannot be applied to the following: gift cards, small appliances, breast pump rental fees, car seat installation fees, and the following brands: BabyZen, Baby Jogger, Bambo Nature, Britax, Chicco, Clek, Cosco, cuddle+kind, Keekaroo, Little Bot, Maxi-Cosi, Medela, Mountain Buggy, Nuna, Phil & Teds, SilverCross, THULE, UPPAbaby, and Valco Baby.
(Why, you ask? We already run an awesome frequent buyer program for Bambo
! As for other brands, we have retailer agreements with these brands and in order to be fair to other retailers who do not have a similar program in place, discounting is strictly forbidden.)
iv. When redeeming LOVE POINTS, the pre-tax value of the eligible* (see previous note) purchase must equal or exceed the redemption value. Eg. If redeeming a $20 reward, the eligible purchase subtotal must be $20 or more. LOVE POINTS have no cash value.
Love Me Do Baby & Maternity, Inc. reserves the right to change program terms or cancel this program at any time