Shipping policy

Shipping

Items purchased from our online shop can be picked up in-store or delivered via a major third-party shipping service (e.g. Canpar, FedEx, Purolator, Dicom, etc.) We strive to ship your purchase within two business days and will contact you with the tracking information once the package is handed over to the shipper. Whenever possible, local orders will be hand delivered by a local courier service or a member of the Love Me Do team(!).

Ontario
Free Shipping is only available for purchases over $99 (before taxes) to be delivered to an address within Ontario*. Orders that are to be shipped outside of Ontario are subject to shipping costs as quoted. 

*Note - some Ontario postal codes are not eligible for the Free Shipping or Flat Rate Shipping offer due to their distance from a major postal/shipping center. These postal codes include but are not limited to: J0T, P0J, P0L, P0T, P0V, P0W, P0X, P0Y, P5N, P8T, P8N, P9A, P9N. We will reach out to those customers to make alternative shipping arrangements. Please know that we strive to be fair and always transparent about these real costs.

Same-Day Local Delivery (boundaries are, approximately, south of St Clair, west of Coxwell and east of Royal York) is available on orders placed before 12 p.m., Monday to Friday. FREE if your order is over $99.

Oversized Items

Oversized items such as cribs, dressers, and other like-sized items are available for pick-up (most recommended) at our retail location. Base price for oversized delivery is $125 and is only available within an approximate 40 km radius of our Toronto location.

Please note that all furniture items are final sale and non-returnable. This is to ensure that every product is completely new and unused. 

Please inspect your delivery immediately upon arrival and report any damages or missing items within 24 hours of delivery. 

Outside Ontario

Due to a higher cost of shipping, Flat Rate Shipping is not eligible on orders to "remote area" postal codes. Should your shipping address fall within this range, we will contact you to determine the lowest shipping cost we are able to find for your location.

US customers are responsible for all shipping costs as well as any duty, brokerage or any other fees charged by the carrier. The minimum delivery charge for shipping in the US is $15. If it is going to cost more we will contact you prior to shipping out your order.

Items purchased from a registry can be delivered to the event address if such date and location have been indicated by the registrant at the time of the registry’s creation. Please indicate the registrant's full name in the "Comment" field during checkout.

*Please note some items are not eligible for shipping outside of Canada. These items include but are not limited to car seats, furniture and strollers. We will reach out as soon as possible to advise of additional shipping charges for your consideration and approval.