Refund policy

Exchanges & Returns

Sorry, no refunds on any in-store or online purchases. Exchanges and store credit only on unused, unworn and unopened items (tags still on and original packaging and seals intact, if any) within 14 days from original date of purchase. Original or gift receipt required.

Due to hygienic and/or safety reasons and/or custom nature of certain orders, the following items/categories of items cannot be returned or exchanged: car seats, strollers, cribs, dressers, teethers, pacifiers, bathing items, feeding items, diapers, swim diapers, breast pumps and accessories, personal care products, and intimates including nursing tops, and Bridge the Bump zipper adapters.

Online purchases (with the exception of items from the aforementioned categories and sale/clearance items) can be returned for store credit or exchanged within 14 days from the day the item was delivered, no refunds. If you wish to return an item please email us at info@lovemedobaby.com with your reason for exchange or return and we will provide you with a return authorization number and instructions on how to proceed.

Upon receipt of returned item, a store credit will be issued for the value of the item(s) less the actual cost of shipping and handling that was incurred by Love Me Do Baby & Maternity. In the event of a return, all shipping costs are the responsibility of customer including the return shipping cost and the cost of shipping the items. Love Me Do Baby & Maternity is not responsible for loss or damage in shipping items back to us and retains the right to assess a restocking charge (up to full purchase value) if the product is returned damaged or missing parts.

Alternatively, you can return any merchandise purchased online at our retail location with a copy of the receipt.

*All international orders, sale items and items in our hygiene/safety exceptions list (purchased in-store or online) are FINAL SALE and cannot be exchanged or returned for store credit.*

As we are charged per transaction through Shopify and they do not refund transaction fees, orders that are made in error and cancelled prior to shipping may be subject to a cancellation fee. Please review your cart and personal information BEFORE submitting your order.

Product Availability / Descriptions / Prices
We will always strive to keep the most accurate availability and product descriptions. In case of accidental error, we do reserve the right to change descriptions and prices without notice.

If for any reason the item you ordered is no longer in stock, we will notify you as soon as possible so that alternate arrangements can be made.

We reserve the right to exclude certain products and brands from various store discounts and promotions. This is to ensure we adhere to established vendor/retailer agreements.